Information and Line shape

This block is to deliver no-answer-required information to respondents such as texts, images, and vedios.

It consists of two parts. One is title which emphasizes text with colored band shape as shown above. The other is content where you can put texts, images, and videos for respondents.

Line shape (as you see below) is only for decorative purpose. It is good to visually divide areas in a page.

Choice questions

Respondents select one or many answers among multiple choices. Choices can be arranged randomly and you can let respondents leave comments when they select 'Other'.

You can set scores to each choice for all choice questions except 'Ranking'. You can set weighted point for 'Ranking' instead of scores.

This is 'Single Choice' question. You can select only one answer among multiple choices.

 This is 'Multiple Choice' quesiton. You can select multiple answers among multiple choices. You can set min / max number of possible answers respondents are allowed to select.

This is 'Dropdown' question. Basically same as 'Single Choice' but its shape is in a drop-down box. This is useful when there are many short choices.

This is 'Ranking' question. You can rank when you select answers. Answers selected first have highest rank and you can set min / max unmber of possible answers respondents are allowed to select.

Media choice questions

These are choice questions based on image. These are useful when choices are all images.

Options and configurations are similar to those of choice questions.

This is 'Media Single Choice'. You can configure choice size and image placement for all media choice questions.

This is 'Media Multiple Choice'. You don't have to write choice text for media choice questions.

This is 'Media Ranking'. You can magnify images by pressing arrow icon at right upper conner of the choice.

Matrix questions

In matrix quesiton, mutiple sub-questions share common choices in forms of matrix. It will be seen as mutiple regular choice quesitons in narrow screen like mobile phone.

It does not have 'Other' choice.

This is 'Matrix Single Choice'

This is 'Matrix Multiple Choice'

This is 'Matrx Ranking'

You may not enter any sub-quesiton for matrix question and it will show only choices. It still will be seen as regular choice question in narrow screen like mobile phone.

Scale questions

Respondents can answer to a question by point on a scale or star rating. Point Scale and Star Rating are similar, but Point Scale has more options in terms of point settings and text labels. Star Rating can be indicated by variety of shapes such as stars, smileys, hearts, etc.

You can configure level of score for both Point Scale and Star Rating 

This is 'Point Scale' with square shape

This is 'Point Scale' with circle shape. You can set starting score for Point Scale.

This is 'Star Rating'

This is 'Star Rating' with heat shape

You can configure level of score for both Point Scale and Star Rating

Net Promoter Score (NPS)

Net Promoter Score (NPS) is a standardized question that measures customer loyalty by asking how much your product or service is recommended to a friend or colleague.

As it is standardized, you should not change the question as much as you can. Just change your product name.

How likely are you to recommend our product to a friend or colleague?

Text answer questions

These are the questions that requires respondents write their own answers. You can configure size of input box, number of character limit, and 'Regular expression'. You need some extra knowledge to use 'Regular expression'.

There are modified text answer questions like 'Numeric Value', 'Email Address', and 'Website'.

This is 'Long Text Answer'. You can limit maximum number of characters to enter.

This is 'Short Text Answer'. You also can limit minimum number of characters to enter.

You can configure size of input box and chage placeholder.

This is 'Numeric Value'. It receives numeric value that can be caluculated. You should not use this for simple number input such as phone numbers and serial numbers. You also cannot enter numbers starting with 0.

This is 'Email Address'. You can only enter email address.

This is 'Website'. You can only enter website address.

This is 'Address'. You can choose between 'General address' and 'Korean autocomplete address'. It is 'General address' below and respondents should answer all fileds by themselves.

This is 'Address'. You can choose between 'General address' and 'Korean autocomplete address'. It is 'Korean autocomplete address' below and respondents can search exact address and fill the fields.

Other question types

In addition to the previously mentioned question types, there are the following question types.

File upload question. You can ask the respondent to upload the file. Up to 5 files can be uploaded per question, and the file extension can be limited. The uploadable file size is 10MB per file.

Try uploading only JPG, JPEG and PDF.

The file upload question is only available to PRO service users and has a total of 10 GB of storage per account. When the PRO service ends, you cannot download the uploaded file, so please download the files before the service ends.